Responsible play: set limits, time-outs, self-exclude, reality checks, account history, spending, and support.

Your Safety and Responsible Play

Responsible play sits at the heart of Raptorwins. Gambling should be fun, safe, and under your control. You can set limits, take time-outs, or self-exclude using our built-in tools. Reality checks and account history help you track playing and spending. Our policy prioritises your wellbeing and support is available whenever you need help.

Principles for Safe, Controlled Play

Gambling always involves risk. You can lose money. The aim is entertainment, not income. Raptorwins provides tools so you can play responsibly and protect your finances. You must be 18 or over to use our services.

Keep control:

  • Set a budget before you start and stick to it.
  • Choose deposit, loss, and wagering limits in your account.
  • Use session reminders and time-outs to manage playing time.
  • Never chase losses or borrow to bet.
  • Keep gambling separate from essential spending and savings.
  • Avoid betting when upset, tired, or under the influence.
  • Take regular breaks and plan other hobbies.
  • Check your account history to learn your patterns.
  • Ensure you are 18+ and protect minors on shared devices.
  • UK players can access support and safer gambling tools at any time.

Signs a Betting Problem May Be Developing

Problem gambling can develop gradually. Warning signs appear when betting stops being under control. It is a serious condition that needs attention.

Look out for:

  • Spending more time or money on gambling than planned.
  • Chasing losses after a bad session.
  • Hiding play from family or friends.
  • Lying about wins, losses, or time spent.
  • Feeling irritable or anxious when not gambling.
  • Neglecting work, study, or relationships.
  • Using betting to escape stress or low mood.
  • Borrowing, selling items, or using credit to fund play.
  • Repeated failed attempts to cut down or stop.
  • Constantly thinking about the next bet.

Practical Steps to Regain Control

You can take practical steps to regain control. The following useful tips and tools from Raptorwins support healthy habits.

Recommendations:

  • Set deposit, loss, and session limits before you start.
  • Turn on reality checks and balance alerts.
  • Schedule time-outs or cooling-off periods if you need a break.
  • Use account self-exclusion or register with GAMSTOP for full UK self-exclusion.
  • Review your transaction history and set an affordable monthly cap.
  • Keep a simple spending diary away from the app or site.
  • Block access to gambling apps using Gamban or BetBlocker.
  • Opt out of marketing or personalise safer gambling preferences.
  • Avoid alcohol or drugs while playing and plan non-gambling activities.
  • Speak to someone you trust or a counsellor for additional support.

Independent Help and UK Support Services

Independent services can offer confidential guidance, treatment, and self-exclusion. UK organisations provide free support and practical tools.

Main resources:

Contact Our Support Team

If you are worried about addiction, you can contact Raptorwins Support for help. Our team can enable account controls and guide you to trusted services.

How to reach us in the UK:

  • Live Chat: available 24/7 via the Help icon.
  • Email: [email protected]
  • Help Centre: submit a request through the contact form in your account.
  • In-Account: request time-outs or self-exclusion from the Safer Gambling menu.
  • Data requests: ask for your account history or net deposit summary.

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